Accessibility Statement
Commitment to Accessibility
The Federal Public Service is committed to making its website accessible to all citizens, including people with disabilities. We strive to meet the highest accessibility standards so that everyone can access information and public services equally and independently.
Our Commitment
We recognize that digital accessibility is a fundamental right and a legal obligation. Our goal is to ensure that our website is accessible to everyone, regardless of their physical, sensory or cognitive abilities, and regardless of the hardware or software they use.
Regulatory Compliance
This accessibility statement applies to the official website of the Federal Public Service. It has been established in accordance with the European Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies, transposed into Belgian law.
The site aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, which is the international standard for web content accessibility.
Compliance Status
This website is partially compliant with WCAG 2.1 level AA due to the non-compliances and/or exemptions listed below.
We continue to work actively to improve the accessibility of our site and achieve full compliance.
Accessibility Features
The site incorporates several features to improve accessibility:
- Keyboard navigation: All site features are accessible via keyboard, without requiring a mouse.
- Semantic structure: Content is structured logically with hierarchical headings (H1, H2, H3, etc.).
- Alternative text: Important images have text descriptions for screen readers.
- High contrast: The colors used meet minimum contrast ratios to ensure readability.
- Flexible font size: Text can be enlarged up to 200% without loss of content or functionality.
- Explicit links: Links are clearly identifiable and their destination is understandable.
- Declared language: The main language of each page is declared for assistive technologies.
- Multilingual compatibility: The site is available in four languages (French, English, German, Dutch).
Known Limitations
Despite our efforts, some parts of the site may have accessibility limitations. We are actively working to resolve these issues. If you encounter an accessibility barrier, please inform us via the contact details provided in the "Feedback" section below.
Technologies Used
This website relies on the following technologies to function in an accessible manner:
- Semantic HTML5
- CSS3 for visual presentation
- JavaScript for interactions (with graceful degradation)
- PHP for server-side processing
Assessment Methods
The accessibility of this site has been assessed by the following methods:
- Self-assessment: Internal testing performed by our technical team.
- Automated evaluation: Use of automated accessibility verification tools.
- User testing: Tests conducted with people with disabilities (planned).
Feedback and Contact
We welcome your feedback on the accessibility of this site. If you encounter obstacles in accessing information or a service, please let us know.
Contact: You can reach us at the following email address: accessibility@spf.belgium.be
We are committed to responding to you within 30 working days and working with you to resolve the identified issue.
Enforcement Procedure
If you are not satisfied with the response to your accessibility request, you have the right to file a complaint with the competent authority.
For more information on the complaint procedure, please contact the Federal Public Service or the competent supervisory authority in Belgium.
Continuous Improvements
Accessibility is an ongoing process. We regularly review our site to identify and correct accessibility issues. We also update this statement to reflect changes made to the site and the current state of compliance.
Date of Statement
This accessibility statement was established on December 10, 2025. It will be reviewed and updated regularly to reflect the current state of site accessibility.